Business cases studies
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How have three leading companies redesigned customer service to reflect changing customer expectations in their industry? The Salesforce All Wrapped Up report is an annual snapshot of the holiday shopping period’s digital commerce and customer service metrics. What does this mean for UK retailers? What does it take to deliver a great employee experience today? We did the research and heard from industry experts at HRD Summit.
Learn how to turn social media into an effective sales channel. We’re very excited to announce that this week Salesforce signed the Armed Forces Covenant as part of the company’s ongoing commitment to Armed Forces and their families. Here is my first-hand perspective from NRF’s Big Show 2019. CMO, Chieu Cao, explains why and how small businesses should connect sales and marketing, to set themselves on the fast path to growth. Various trademarks held by their respective owners. EMEA Limited, village 9, floor 26 Salesforce Tower, 110 Bishopsgate, London, UK, EC2N 4AY.
The Canadian resource for Business Ethics! For commentary on recent events, see the Business Ethics Blog. Representing a broad range of management subjects, the ICMR Case Collection provides teachers, corporate trainers, and management professionals with a variety of teaching and reference material. The collection consists of case studies and research reports on a wide range of companies and industries — both Indian and international.
In addition to training, these case studies are useful if you require information on industries, or on companies and their strategies. Project Management Case Study Volumes These contain collections of selected case studies. These can be used in classroom and other situations where the time available for case preparation is limited. Short cases, or caselets, are increasingly used as teaching aids, both in B-Schools and in executive education programs. Being brief and focused on a specific topic, a caselet is a useful supplement to a lecture. Multimedia Case Studies These are case studies with substantial multimedia content.
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